What can I do if I made a mistake when purchasing the product?

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• How to purchase an access or product?

  To purchase a Campus Campus Difusión product you must access our shop through the following link: https://difusion.com/tienda/ If you want access to the digital book and workbook, a hybrid edition, the complete library or the resource bank, click on ...

• Are shipments made worldwide?

  Yes, we ship orders all over the world. If you wish to order from Canada you will need to order from www.klettwl.ca or from the USA you will need to order from www.klettwl.com.

• What payment methods are available?

  You can pay by credit/debit card (Visa, Mastercard, American Express), Alipay, Ideal, Paypal and bank transfer. For subscriptions, payment can only be made by credit/debit card.

• How long does it take for my refund to arrive?

  For physical products (printed textbook and reading...), the refund period will be between 5-20 days from receipt of the goods. In the case of digital licences/access, the refund will be made within 5-20 days.

• How can I change the content of my order?

  Once the order has been confirmed, it cannot be modified to add or remove products. If you wish to purchase more products you must place a new order, and if you wish to remove any product you can only do so by returning the product when you have ...