How long does it take for my order to be returned?

How long does it take for my order to be returned?

Only printed textbook and book orders may be returned but not digital accesses. The refund period is  within 5-20 days from receipt of the order.
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    • How long does it take for my refund to arrive?

      For physical products (printed textbook and reading...), the refund period will be between 5-20 days from receipt of the goods. In the case of digital licences/access, the refund will be made within 5-20 days.
    • How can I change the content of my order?

      Once the order has been confirmed, it cannot be modified to add or remove products. If you wish to purchase more products you must place a new order, and if you wish to remove any product you can only do so by returning the product when you have ...
    • How can I get the invoice for my order?

      When you completed your order, three emails were automatically sent to you from the e-mail tienda@difusion.com and one of them is the invoice in pdf format. The subject is: Confirmación de pedido. You can also get your invoice from your account: Go ...
    • How can I get the invoice for my order?

      When you completed your order, three emails were automatically sent to you from the e-mail tienda@difusion.com and one of them is the invoice in pdf format. The subject is: Confirmación de pedido. You can also get your invoice from your account: Go ...
    • How can I get the invoice for my order?

      When you completed your order, three emails were automatically sent to you from the e-mail tienda@difusion.com and one of them is the invoice in pdf format. The subject is: Confirmación de pedido. You can also get your invoice from your account: Go ...